Lack of Customer Insight
Restaurant owners had limited visibility into their customer base, making it difficult to understand booking patterns, preferences, and engagement behaviours.
No Centralised Performance Dashboard
There was no streamlined way for restaurants to monitor key metrics such as occupancy rates, campaign performance, or customer trends—all essential for data-driven decisions.
Limited Marketing Capabilities
Restaurants lacked an easy-to-use system to create and manage targeted campaigns within the app, missing opportunities to boost bookings and customer engagement.